What is a Knowledge Asset?

Favorite I have been having some interesting discussions recently about Knowledge Assets. What are they, and what do they look like? Image from Geograph.com “Knowledge Asset” is a loosely defined term, which means many things to many people.  One viewpoint is that a Knowledge Asset is an area of valuable

Read More
Shared by Nick Milton June 15, 2020

A/B Testing ML models in production using Amazon SageMaker

Favorite Amazon SageMaker is a fully managed service that provides developers and data scientists the ability to quickly build, train, and deploy machine learning (ML) models. Tens of thousands of customers, including Intuit, Voodoo, ADP, Cerner, Dow Jones, and Thomson Reuters, use Amazon SageMaker to remove the heavy lifting from

Read More
Shared by AWS Machine Learning June 13, 2020

Why facilitation is a core skill in KM

Favorite Tacit knowledge is shared and captured through the interaction of people and teams, and facilitation is key to effective interaction. Facilitation is one of the Key skills of the Knowledge Manager. The vast majority of organisational knowledge is carried in people’s heads, and the most effective way to transfer

Read More
Shared by Nick Milton June 12, 2020

What is the role of the knowledge engineer?

Favorite The Knowledge Engineer is a key role in any KM system where knowledge needs to be computer-readable Engineer by on Roddy Keetch on Flickr The Knowledge Engineer is the key role in any Knowledge Management program that focuses on analysing complex decision making applied by experts, and turning this

Read More
Shared by Nick Milton June 11, 2020

Why the "Working Teams" dimension is important in KM

Favorite We hear a lot about communities of practice and social networks in Knowledge Management, but we should not lose sight of the other dimension of the knowledge equation – the work teams. Image from wikimedia commons Work teams are often the way work gets done in organizations, and a

Read More
Shared by Nick Milton June 10, 2020

Introducing Recommendation Filters in Amazon Personalize

Favorite Today, we are pleased to announce the addition of Recommendation Filters in Amazon Personalize, which improve the relevance of personalized recommendations by filtering out recommendations for products that users have already purchased, videos they have already watched, or other digital content they have already consumed. Receiving such recommendations can

Read More
Shared by AWS Machine Learning June 9, 2020

Balancing long term and short term benefits in KM

Favorite The short-term/long-term balance is critical in KM. The business of KM is long term culture and behaviour change, but the company will have no patience for the long term, if you do not deliver benefits in the short term.  The balance between short term and long term is tied

Read More
Shared by Nick Milton June 9, 2020