Favorite In a great blog post, Seth Kahan shares 7 lessons on KM change programs In the post from 2009, Seth talks about leading KM change at World Bank, and contrasts his first KM initiative (which failed) with his second (which succeeded). The first initiative was “was comprised of a few
Favorite With Amazon SageMaker Ground Truth, you can build highly accurate training datasets for machine learning quickly. SageMaker Ground Truth offers easy access to public and private human labelers and provides them with built-in workflows and interfaces for common labeling tasks. Additionally, SageMaker Ground Truth can lower your labeling costs by
Favorite When marketing KM internally in your organisation there are 3 market segments you need to understand. To a large extent, the Knowledge Manager is a salesperson, selling the concept of KM to an organisation. Every salesperson needs to know their market and their customer base, and for selling Knowledge
Favorite Innovation happens only when inspiration hits the receptive mind. You can’t manage inspiration, but you can manage receptivity. Image by Ronda Del Boccio, on Flickr All knowledge creation activities are based around approaches to helping people to move outside their boxes, and open their minds; on helping them to
Favorite The two Knowledge Management strategies of Socialisation and Codification (sometimes called Connecting and Collecting) are often seen as polar opposites. They aren’t. Image from wikimedia commons Connecting and collecting are often cited as alternative KM strategies – as if they were distinct and separate. They are more like Yin
Favorite You can use chatbots for automating tasks such as scheduling appointments to improve productivity in enterprise and small business environments. In this blog post, we show how you can build the backend integration for an appointment bot with the calendar software in Microsoft Office 365 Exchange Online. For scheduling
Favorite Keras is a popular and well-documented open source library for deep learning, while Amazon SageMaker provides you with easy tools to train and optimize machine learning models. Until now, you had to build a custom container to use both, but Keras is now part of the built-in TensorFlow environments
Favorite The AWS DeepRacer League is the world’s first global autonomous racing league, open to anyone. Developers of all skill levels can compete in person at 22 AWS events globally, or online via the AWS DeepRacer console, for a chance to win an expense paid trip to re:Invent 2019, where
Favorite Implementing Knowledge Management into an organisation will not happen accidentally. It happens by a deliberate decision. Or rather, it happens by a series of decisions. Very few CEOs will wake up one morning and announce that the organisation will now be adopting Knowledge Management. Instead, like any other change,
Favorite I blogged a while back about the role of the expert in KM. Here is a new article that explains this role in the customer service world. Hello my name is Expert 2, by Graham Lavender, on Flickr In my post “what do you do with your best experts”