A Technology Broker and Management Company Specializing in KM Systems
Favorite Why is it that so many KM implementations never seem to learn the lessons of the past? George Santayana quote by Mel_DJ on Flickr We know by now what makes KM work. We know the 7 secrets of success for KM, and the 7 most common reasons for failure.
Read More
Shared by Nick Milton February 14, 2019
Favorite KM can support the approach of “modularised standardisation” Cargo Truck by Brickset on Flickr I wrote a blog post a few years ago about the powerful synergy between Knowledge Management and standardisation. Knowledge Management, and the relentless focus on learning from experience, can very quickly drive the development of
Read More Shared by Nick Milton February 13, 2019
Favorite Are there any parts of KM support you can outsource? If so, which parts? You have a successful Knowledge Management program under way. All is going well, but you are under increasing pressure with requests from the business, and you don’t have enough resources to respond to the demand.
Read More Shared by Nick Milton February 12, 2019
Favorite Implementing technology alone is often a reason for KM failure, and here’s a prime example. Grochim [CC BY-SA 3.0 (https://creativecommons.org/licenses/by-sa/3.0)], from Wikimedia Commons One of the early successes of Knowledge Management was the Ford “best practice replication” system, known as BPR – a system for identifying, sharing and re-using process
Read More Shared by Nick Milton February 11, 2019
Favorite Here is another review of Knowledge Management salaries from various salary-comparison sites See similar posts from 2018, 2016, 2014, 2012 From Glassdoor we see an average salary of £46k (US$60k) and a range from £30k to £69k (US$39k to 90k) From IT jobs watch we get a bunch of useful stuff, though
Read More Shared by Nick Milton February 8, 2019
Favorite Public organisations can learn from the coastguard when it comes to getting wide scale input to lesson learning US coastguard units train on Lake Ponchartrain by Coast Guard on Flickr Any public organisation, especially one with an element of high priority service, needs a lesson-learning process to improve that service.
Read More Shared by Nick Milton February 7, 2019
Favorite In this blog post I want to contrast two software systems, the Lessons Database, and the Lessons Management System. Lessons Leaned. Sure, by Mike Licht on Flickr There are two types of Lessons Learned approaches, which you could differentiate as “Lessons for Information” and “Lessons for Action”. These represent
Read More Shared by Nick Milton February 6, 2019
Favorite This is a story I have reposted a couple of times, because its so uplifting to read of a World Leader who values Knowledge so highly. Image from wikimedia commons The text below is taken from the outstanding book “playing the enemy”, by John Carlin – a book about
Read More Shared by Nick Milton February 5, 2019
Favorite There is a strong argument that the purpose of Knowledge Management is decision support. But which decisions should KM support? Peter Senge tells us that Knowledge is the ability to make effective decisions, and the new ISO standard 30401:2018 tells us that knowledge is “human or organizational asset enabling effective
Read More Shared by Nick Milton February 4, 2019
Favorite KM can add purpose to internal benchmarking, by using it to drive knowledge sharing Image from wikimedia commons Many commercial organisations track internal KPIs. They publish league tables of the different departments, and differentiate the high performers, and the poor performers. But Why? What’s the point? Surely not just
Read More Shared by Nick Milton February 1, 2019