Favorite The rise of artificial intelligence technologies enables organizations to adopt and improve self-service capabilities in contact center operations to create a more proactive, timely, and effective customer experience. Voice bots, or conversational interactive voice response systems (IVR), use natural language processing (NLP) to understand customers’ questions and provide relevant
Favorite Today, we’re excited to announce self-service quota management support for Amazon Textract via the AWS Service Quotas console, and higher default service quotas in select AWS Regions. Customers tell us they need quick turnaround times to process their requests for quota increases and visibility into their service quotas so
Favorite This post is co-written by Goktug Cinar, Michael Binder, and Adrian Horvath from Bosch Center for Artificial Intelligence (BCAI). Revenue forecasting is a challenging yet crucial task for strategic business decisions and fiscal planning in most organizations. Often, revenue forecasting is manually performed by financial analysts and is both
Favorite Amazon’s product search engine indexes billions of products, serves hundreds of millions of customers worldwide, and is one of the most heavily used services in the world. The Amazon Search team develops machine learning (ML) technology that powers the Amazon.com search engine and helps customers search effortlessly. To deliver
Favorite Our planet faces a global extinction crisis. UN Report shows a staggering number of more than a million species feared to be on the path of extinction. The most common reasons for extinction include loss of habitat, poaching, and invasive species. Several wildlife conservation foundations, research scientists, volunteers, and
Favorite Every company, regardless of its size, wants to deliver the best products and services to its customers. To achieve this, companies want to understand industry trends and customer behavior, and optimize internal processes and data analyses on a routine basis. This is a crucial component of a company’s success.
Favorite This post was co-written by Marius Cealera, Senior Partner Solutions Architect at AWS, Zdenko Estok, Cloud Architect at Accenture and Sakar Selimcan, Cloud Architect at Accenture. Machine learning (ML) is a high-stakes business priority, with companies spending $306 billion on ML applications in the past 3 years. According to
Favorite Earlier this year, Amazon Comprehend, a natural language processing (NLP) service that uses machine learning (ML) to discover insights from text, launched the Targeted Sentiment feature. With Targeted Sentiment, you can identify groups of mentions (co-reference groups) corresponding to a single real-world entity or attribute, provide the sentiment associated
Favorite Amazon SageMaker provides a suite of built-in algorithms, pre-trained models, and pre-built solution templates to help data scientists and machine learning (ML) practitioners get started on training and deploying ML models quickly. These algorithms and models can be used for both supervised and unsupervised learning. They can process various
Favorite Pharmaceutical companies seeking approval from regulatory agencies such as the US Food & Drug Administration (FDA) or Japanese Pharmaceuticals and Medical Devices Agency (PMDA) to sell their drugs on the market must submit evidence to prove that their drug is safe and effective for its intended use. A team
Shared by AWS Machine Learning September 28, 2022
