Favorite Enterprises often rely on unique identifiers to look up information on accounts or events. For example, airlines use confirmation codes to locate itineraries, and insurance companies use policy IDs to retrieve policy details. In customer support, these identifiers are the first level of information necessary to address customer requests.
Favorite AWS is pleased to announce a new feature in Amazon Polly called Brand Voice, a capability in which you can work with the Amazon Polly team of AI research scientists and linguists to build an exclusive, high-quality, Neural Text-to-Speech (NTTS) voice that represents your brand’s persona. Brand Voice allows
Favorite Amazon re:MARS 2020 is June 16–19 in Las Vegas, Nevada. Arrive early for our new Developer Day, then join Jeff Bezos, Jon Favreau, and others at Amazon’s event dedicated to machine learning, automation, robotics, and space. re:MARS 2020 brings together leaders and builders across industries for immersive sessions from
Favorite This is a guest post from Millennium Management. In their own words, “Millennium Management is a global investment management firm, established in 1989, with over 2,900 employees and $39.2 billion in assets under management as of August 2, 2019.” Millennium Management is comprised of a large number of specialized
Favorite A critical success factor in machine learning (ML) is the cleanliness and accuracy of training datesets. Training with mislabeled or inaccurate data can lead to a poorly performing model. But how can you easily determine if the labeling team is accurately labeling data? One way is to manually sift
Favorite Amazon Comprehend is a fully managed natural language processing (NLP) service that enables text analytics to extract insights from the content of documents. Amazon Comprehend supports custom classification and enables you to build custom classifiers that are specific to your requirements, without the need for any ML expertise. Previously, custom
Favorite You’ve rolled out a conversational interface powered by Amazon Lex, with a goal of improving the user experience for your customers. Now you want to track how well it’s working. Are your customers finding it helpful? How are they using it? Do they like it enough to come back?
Favorite The field of Natural Language Processing (NLP) has had many remarkable breakthroughs in the past two years. Advanced deep learning models are raising the state-of-the-art performance standards for NLP tasks. To benefit from newly published NLP models, the best approach is to apply a pre-trained language model to a
Favorite The Earth’s climate is a highly complex, dynamic system. It is difficult to understand and predict how different climate variables interact. Finding causal relations in climate research today relies mostly on expensive and time-consuming model simulations. Fortunately, with the explosion in the availability of large-scale climate data and increasing
Favorite The Earth’s climate is a highly complex, dynamic system. It is difficult to understand and predict how different climate variables interact. Finding causal relations in climate research today relies mostly on expensive and time-consuming model simulations. Fortunately, with the explosion in the availability of large-scale climate data and increasing