A Technology Broker and Management Company Specializing in KM Systems
Favorite Companies that succeed are those that learn all the time, even when the going is good Success, by DennisM2 on Flickr This is an insight that came to me from 2 directions this week, one from an article in Forbes magazine, and one from a discussion on Toyota The
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Shared by Nick Milton July 26, 2018
Favorite “Who owns a scientisist’s mind” is a really interesting article about the “ownership” of knowledge which raises some deep questions which are fundamental to KM. Image from wikimedia commons The article, written in “physics today” by Douglas O’Reagan, a historian of science and a postdoctoral fellow at MIT, takes
Read More Shared by Nick Milton July 19, 2018
Favorite A recent McKinsey article, if you read it carefully, suggests that the core KM behaviours for group effectiveness are Asking and Responding. The McKinsey article entitled Givers take all: The hidden dimension of corporate culture is a really interesting article, describing a study by Harvard psychologists of the US intelligence
Read More Shared by Nick Milton May 24, 2018
Favorite There can come a time when the therapeutic benefits of Knowledge Management can outweigh the commercial benefits. One of the spin-off benefits of Knowledge Management is the culture change it can bring with it. Facilitated dialogue-based processes such as after action review, peer assist, retrospect etc are all themselves
Read More Shared by Nick Milton February 23, 2018
Favorite Here’s a great Boston Square which looks at the four barriers to KM in a generic way. It looks at the unwillingness and the inability that can affect both the knowledge supplier, and the knowledge user. Any combination of these is a block to Knowledge management. The Supplier is Unwilling to
Read More Shared by Nick Milton February 22, 2018
Favorite The almost inevitable outcome of “now knowing what you don’t know” is wishful thinking. Even the use of benchmarks may not help. Wishful thinking is one of the curses of project management. Any project team without a perfect knowledge of the challenges that they will face in a project,
Read More Shared by Nick Milton February 8, 2018
Favorite When we talk about Culture Change and Knowledge Management, we need to realise that the Knowledge Management processes themselves are in themselves culture change agents. After Action reviews are a prime example. They promote openness; people will learn that ‘there is no comeback’ and questions will receive answers. They promote
Read More Shared by Nick Milton September 19, 2017
Favorite Is friendship an enabler of Knowledge Management? Foosball at work, by Al Abut, on Flickr In the western world of work, “Friend” is a bit of an F-word. We hardly ever use the word “F****d” about our work relationships. We call people colleagues, associates, co-workers, but never F****ds. It’s as
Read More Shared by Nick Milton September 13, 2017
Favorite Knowledge management needs empowerment – Knowledge provides empowerment. There is a close link between knowledge and empowerment. Let me illustrate this with two scenarios. Scenario 1.Betty is writing a policy paper. She looks online for ideas, and comes across some busy discussions from a similar organisation in another part
Read More Shared by Nick Milton July 17, 2017
Favorite Teams and individuals who are winning, are often the poorest at learning – a particular form of “winner’s curse”. Great Quotes about learning, by Aaron Osborne on Flickr Who learned more about Tank Warfare from World War One? Was it the victorious Americans, British and French, or the losing
Read More Shared by Nick Milton May 5, 2017