The 10 principles behind successful KM strategies

Favorite I blogged last week about the 5 basic principles behind successful Knowledge Management. Let’s take that one step further, into the principles behind a KM Strategy. Strategy by Kathryn Decker on Flickr When Stephanie Barnes and I wrote our book “Designing a successful KM Strategy” we included a chapter

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Shared by Nick Milton June 25, 2020

Enhancing enterprise search with Amazon Kendra

Favorite Amazon Kendra is an easy-to-use enterprise search service that allows you to add search capabilities to your applications so end-users can easily find information stored in different data sources within your company. This could include invoices, business documents, technical manuals, sales reports, corporate glossaries, internal websites, and more. You

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Shared by AWS Machine Learning June 24, 2020

3 ways to estimate the value of lessons learned

Favorite Many organisations attempt to assign value to lessons in a lessons management system, and there are three ways you can do this.  A screen sub-panel from the lessons management hubshowing value assigned to lessons Assigning value to lesson-learning has three main advantages; It reassures the people using the system

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Shared by Nick Milton June 24, 2020

Which are the most commonly-used elements of KM governance?

Favorite As part of our three global surveys of Knowledge Management professionals in 2014, 2017 and 2020, we asked the participants to select from a list the Knowledge Management governance elements that had in place in their organisation.  The results are shown here.   Most of the survey respondents reported at least one

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Shared by Nick Milton June 23, 2020

5 universal principles for Knowledge Management

Favorite There is no universal solution for Knowledge Management in an Organisation, but there is a set of universal principles. A Management Framework for KM is bespoke – not off-the-peg. Each organisation must find its own solution , and must design its own Framework. There is no template, no universal

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Shared by Nick Milton June 19, 2020