KM implementation case history – the BBC

Favorite Here are 9 lessons from a KM implementation at the BBC. Image from wikimedia commons A great case history of Knowledge Management Implementation at the British Broadcasting Corporation can be found in Tom Young’s book “Knowledge Management for Services, Operations and Manufacturing“.  The case history is written by Claire

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Shared by Nick Milton June 17, 2020

An influencing strategy for introducing KM

Favorite Introducing Knowledge Management into an organisation is largely a process of influencing, advocating and selling. Here is some guidance on which influencing tools to use as your program progresses.  I wrote a blog post just before lockdown, listing 9 influencing tactics you can use when introducing Knowledge Management.   The

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Shared by Nick Milton June 16, 2020

What is a Knowledge Asset?

Favorite I have been having some interesting discussions recently about Knowledge Assets. What are they, and what do they look like? Image from Geograph.com “Knowledge Asset” is a loosely defined term, which means many things to many people.  One viewpoint is that a Knowledge Asset is an area of valuable

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Shared by Nick Milton June 15, 2020

A/B Testing ML models in production using Amazon SageMaker

Favorite Amazon SageMaker is a fully managed service that provides developers and data scientists the ability to quickly build, train, and deploy machine learning (ML) models. Tens of thousands of customers, including Intuit, Voodoo, ADP, Cerner, Dow Jones, and Thomson Reuters, use Amazon SageMaker to remove the heavy lifting from

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Shared by AWS Machine Learning June 13, 2020

Why facilitation is a core skill in KM

Favorite Tacit knowledge is shared and captured through the interaction of people and teams, and facilitation is key to effective interaction. Facilitation is one of the Key skills of the Knowledge Manager. The vast majority of organisational knowledge is carried in people’s heads, and the most effective way to transfer

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Shared by Nick Milton June 12, 2020