A Technology Broker and Management Company Specializing in KM Systems
Favorite Knowledge Management case studies are often from the manufacturing, projects, operations or service world. However Knowledge management can be applied to any business activity. In this reprise from the archives, we look at how it can apply to Sales. Sales team meeting by Jim Larrison on Flickr The sales
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Shared by Nick Milton October 16, 2019
Favorite What do companies around the world identify as their primary KM strategic approaches? This was another area we wanted to explore in our two global surveys of Knowledge Management. One of the questions in our surveys therefore covered the topic of strategic focus areas for KM, and we asked
Read More Shared by Nick Milton October 15, 2019
Favorite Creativity is a process We often struggle with innovation and creativity in organisations; assuming you need a sprinkling of lone creative geniuses – a few “Steve Jobs-type” people – to make new breakthroughs. This is not true. What you need is a deliberate creative process, as described in the
Read More Shared by Nick Milton October 14, 2019
Favorite In daily conversations, you often jump back and forth between multiple topics. For example, when discussing a home improvement project related to new windows and curtains, you might have questions like, “How about closing out on curtain styles and then revisiting colors?” When AWS launched Amazon Lex Session API,
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Shared by AWS Machine Learning October 11, 2019
Favorite If knowledge can be seen as an asset, then knowledge management can learn from asset management ISO 55000 defines Asset management as the “coordinated activity of an organisation to realize value from assets”. In turn, Assets are defined as “a item, thing or entity that has potential or actual
Read More Shared by Nick Milton October 11, 2019
Favorite Today, Amazon Web Services (AWS) announced that Amazon Textract, a machine learning service that quickly and easily extracts text and data from scanned documents, is now eligible for healthcare workloads that require HIPAA certification. This launch builds upon the existing portfolio of AWS artificial intelligence services that are HIPAA-eligible,
Read More Shared by AWS Machine Learning October 10, 2019
Favorite Building a highly accurate training dataset for your machine learning (ML) algorithm is an iterative process. It is common to review and continuously adjust your labels until you are satisfied that the labels accurately represent the ground truth, or what is directly observable in the real world. ML practitioners
Read More Shared by AWS Machine Learning October 10, 2019
Favorite Here is another in our series of success stories quantified benefits, this time from Continental. The Tyre manufacturer Continental has a number of Knowledge Management initiatives under way, including The collaboration platform ConNext, which links wikis, blogs, and community forums. More than 16,000 communities, some of which are more
Read More Shared by Nick Milton October 10, 2019
Favorite The size of KM teams depends on the size of the organisation, and the maturity of the KM program. Yesterday I talked about the need to put your A-team onto the KM implementation program, and discussed some of the skills you need on the team. What I did not
Read More Shared by Nick Milton October 9, 2019
Favorite Introducing Knowledge Management to an organisation is a process of massive disruption and change (or at least it should be!). You need your very best team on the job. Image by Joe Haupt on Flickr One of the most frustrating situations you can face as a consultant is working
Read More Shared by Nick Milton October 8, 2019