A Technology Broker and Management Company Specializing in KM Systems
Favorite In any project, the most expensive item is the mistakes. Use KM, modularisation and standardisation to keep mistakes to the minimum. Arches, a photo by Paul Ebbo on Flickr. The title of this blog post comes from a quote by the author Ken Follet in his book “The Pillars
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Shared by Nick Milton April 23, 2019
Favorite Knowledge Management is the discipline that drives continuous improvement. Here is a diagram that makes this clear We are all familiar with the link between Knowledge and continuous improvement in our personal lives, as demonstrated by the familiar saying “Practice Makes Perfect”. The more we do something, the better
Read More Shared by Nick Milton March 29, 2019
Favorite There is a step in the maturation of communities of practice when their focus shifts from knowledge sharing to collaboration Working together, a photo by Hepcat75 on Flickr. Collaboration is an unnatural act in humans. We are tribal animals, and all our instincts lead us to see life in
Read More Shared by Nick Milton March 27, 2019
Favorite This is a reprise and update of an old post, which visits an even older KM argument. CocaColaLabel, a photo by purpleslog on Flickr. There was a heated discussion a while ago on one of the LinkedIn forums, entitled “Is the Coca Cola recipe knowledge, or information?” There were,
Read More Shared by Nick Milton March 26, 2019
Favorite Capture your lessons as stories, that way they will be remembered more easily. Native American Storytelling. Photo By: Johnny Saldivar One of the way humans learn is through stories. Stories can Inform, Educate, and/or Entertain (transmit information, knowledge, and entertainment) and some of the best stories do all three.
Read More Shared by Nick Milton March 25, 2019
Favorite There is a real human bias that drives us to agree with each other, which can drive group think and false consensus The power of social proof climbs rapidly with the number of people involved.From the Solomon Asch study Why are “canned laughter” tracks so common on TV comedies?
Read More Shared by Nick Milton March 22, 2019
Favorite This blog post is a reprise and a rewrite of one I have posted before, and which always drives comment and discussion, but is worth revisiting for a newer audience. It covers the difference between Knowledge and Information – that perennial topic of debate – and therefore the difference
Read More Shared by Nick Milton March 21, 2019
Favorite When KM implementation is over, the KM team still has a job of work to do Implementing Knowledge Management is a long project of culture change, and the introduction of a new management framework (roles, processes, technologies, governance). The Knowledge Management team’s initial role is to design and introduce
Read More Shared by Nick Milton March 20, 2019
Favorite If you outsource knowledge work, make sure the contract requires the contractor to have KM in place. Contractors review plans, by US Army Corps of Engineers, on Flickr A few years ago I was running a multi-day lessons capture event with a company that had recently commissioned construction of
Read More Shared by Nick Milton March 19, 2019
Favorite The “Designing Buildings” wiki is a nice example of managed industry knowledge The Designing Buildings Wiki, pictured below and explained above, is a wiki for the construction industry. It is active – with 5 million users, 14 million page views per year, and plenty of new edits and content added
Read More Shared by Nick Milton March 18, 2019