A Technology Broker and Management Company Specializing in KM Systems
Favorite Last week I described a “Pull cycle” for knowledge – let’s now look at the feedback loops in that cycle. You can find description of the cycle here. This is a cycle based on knowledge demand (unlike the supply-side cycles you normally see) and includes the following steps; The
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Shared by Nick Milton February 7, 2018
Favorite This post from the archives describes a strange statement from a client, and some of the thoughts it raised for me at the time. “Today we get married to Knowledge Management” That was the, shall we say, “unusual” statement made by the convener of a KM seminar that I
Read More Shared by Nick Milton February 6, 2018
Favorite Even in the most progressive organisations, sometimes the boss needs to drive a “culture of asking.” Here is how Elon Musk did it. Image from wikimedia commons Musk’s email is quoted here, and seems to have been sent in response to a dissatisfaction with default communication and knowledge sharing
Read More Shared by Nick Milton February 5, 2018
Favorite One of the most important elements for a successful community of practice is the Charter. But why is this? Setting up an online Community of Practice can sometimes feel like going out to sea in an open boat. You are never sure what is going to happen. There are
Read More Shared by Nick Milton February 2, 2018
Favorite Reposting this article by Nadeem Unuth basically about how to create free cell phone service and/or freely add additional devices to an existing paid service you’re using. The section of the article about the bandwidth you’ll need has been edited to correct an error in the original content e.g., voice communication
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Shared by Friends of Mayor Densmore February 1, 2018
Favorite There are 6 ways in which an organisation can acquire new knowledge Davenport and Prusak (that classic of the genre, first published in 1998). give six ways of knowledge creation within a company (and by creation, they don’t necessarily mean “creation from nothing” – they mean acquiring that knowledge in-house). There
Read More Shared by Nick Milton February 1, 2018
Favorite One of the ways in which KM adds value is through helping poeple do work faster and better. Here is a story of howAccenture estimated that value. Accenture make documented knowledge available to their staff through a portal known as KX. IN order to estimate the value delivered through KM
Read More Shared by Nick Milton January 31, 2018
Favorite Knowledge has a half-life, and that half-life is getting shorter every year. When John Browne was CEO at BP, he talked about “the shrinking half-life of ideas”. This always struck me as a very interesting concept; one which was fundamental to Browne’s approach to corporate KM. I have since found that
Read More Shared by Nick Milton January 30, 2018
Favorite We are used to seeing pictures of knowledge cycles, but there is one cycle you never see, and it’s very important. You can find very many versions of the knowledge cycle, and they all seem to work the same way. They start with “Create” or “Capture”, and progress through
Read More Shared by Nick Milton January 29, 2018
Favorite Can we use the term “knowledge sharing” as better replacement for the term “Knowledge Management? There are two good reasons not to do so. image from Wikimedia Commons The terminology debate continues to rumble on in the KM world, with many people preferring the term “knowledge sharing” over the
Read More Shared by Nick Milton January 26, 2018